Contact Us
Tel: 0086-769-86516663
013826921839
Fax: 0086-769-86516813
E-mail: Xianghui298@shinenic.com
Add: Xiangxi Industry Park, Shipai Town, Dongguan city, Guangdong Province, China
FAQ
1. What is the standard of the adaptor in your country?
Answer: Adaptor is needed for some of our models, Japan(110V-120V), America(120V) and Europe(220V-230V).
2. How about the frequency in my country?Are there any difference from other countries?
Answer: 2.4GHz wireless headphone is global marketable. 863MHz/86MHz are for Europe markets, 914MHz/88MHz are for America markets and 863MHz/86MHz are for Asian markets.
3. Under what condition,the receiving distance will be shorter than regular?
Answer: there are some interferences such as the TV station nearby and other signals transmitting around your environment.
4. Under what condition,there will be some background noise?
Answer: Firstly, check the battery if the electric quantity is too low; secondly, check if there are some interferences around you.
5. Why the receiving distance of 2.4GHz is shorter than 863MHz wireless headphone?
Answer: It is specified by the world wireless communication organization.
6. Why the wireless headphone function and the wireless chatting function can work at the same time when connecting the audio cable?
Answer: Our headphone is designed with the two functions together. When using the wireless headphone, please do not connect the MIC cable on the PC so that the wireless headphone function and the wireless chatting function can be separated.
7. Why there is much noise for the stereo wireless headphone?
Answer: It is affected by the signal interference, the noise can not be eliminated completely. We should reduce the original voice in the headphone to reduce the noise.
8. How to improve the 2.4G wireless headphone be high-class.
Answer: Printing the headphone with rubber paint or modify the mould of the head-bend.
